Privacy Policy

Costa Paradise Golf Club ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Polish Act on the Protection of Personal Data, as well as the General Data Protection Regulation (RODO).

Please read this policy carefully to understand how we handle your personal data when you visit our website, use our contact form, or make a payment.

1. Data Controller

Costa Paradise Golf Club
Ul Żwirowa 28
54-029 Wrocław
Poland

As the data controller, we are responsible for ensuring that your personal data is processed in accordance with the GDPR and RODO.

2. Personal Data We Collect

We collect the following types of personal data:

Contact Data: When you fill out the contact form, we collect your name, email address, phone number, and any message or inquiry you send.
Payment Information: When making payments, we collect payment details such as your credit card information, billing address, and other payment-related data.
Website Usage Data: We use Google Analytics to track and analyze the usage of our website. This includes information such as IP addresses, browser type, operating system, referring URLs, pages visited, and time spent on the site.
Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance your user experience and gather data on website activity.

3. Purpose of Data Processing

We process your personal data for the following purposes:

Providing Services: To respond to your inquiries and provide the services you request (e.g., booking, payment processing).
Improving Our Website: To analyze website traffic and optimize content through Google Analytics.
Payment Processing: To process and confirm payments made through our platform securely.
Marketing and Communication: With your consent, we may send you updates and promotions related to Costa Paradise Golf Club.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: Where you have given us your consent (e.g., using the contact form or subscribing to newsletters).
Contractual Necessity: To fulfill a contract with you, such as providing services or processing payments.
Legitimate Interests: To improve our website, analyze trends, and ensure the functionality and security of our platform.
Legal Obligations: To comply with legal requirements (e.g., tax and accounting obligations).

5. Sharing Your Personal Data

We do not sell or rent your personal data to third parties. However, we may share your personal data with the following categories of recipients:

Google Analytics: We use Google Analytics to analyze how visitors use our website. Google may collect information such as your IP address and browser details, and this information is processed in accordance with Google’s privacy policy. You can find more information here: Google Privacy Policy.
Payment Processors: Payment data may be processed by third-party payment processors to handle your transactions securely.
Service Providers: We may share your personal data with trusted third-party providers who assist in delivering services, such as hosting services, email providers, or customer support platforms.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations (e.g., tax, accounting, or legal requirements).

7. Your Rights

Under the GDPR and RODO, you have the following rights regarding your personal data:

Right of Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request correction of any inaccuracies in your personal data.
Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
Right to Restriction: You can request that we restrict the processing of your personal data under certain conditions.
Right to Data Portability: You can request a copy of your personal data in a machine-readable format and transfer it to another service provider.
Right to Object: You can object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
Right to Withdraw Consent: If we rely on your consent for processing, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact details provided below.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

Our website uses cookies to improve your user experience. You can manage your cookie preferences by adjusting the settings on your browser or by using the cookie management tools provided on our website.

For more information on the cookies we use and how you can control them, please refer to our [Cookie Policy].

10. International Transfers

Your personal data may be transferred to countries outside the European Economic Area (EEA) for processing by third-party service providers, including Google Analytics. In such cases, we will take appropriate safeguards to ensure that your data remains protected in accordance with applicable data protection laws.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email or through a prominent notice on our website. Please check this page regularly for updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Costa Paradise Golf Club
Ul Żwirowa 28
54-029 Wrocław
Poland
Email: info@pcg-costadelsol.com Phone: +34 683 773 832

By using our website and services, you consent to the collection and processing of your personal data in accordance with this Privacy Policy.